Frequently Asked Questions

Order

 

How To Order?

1. Pilih item yang diinginkan, lalu click ADD TO CART

2. Setelah selesai memilih item, click button CHECKOUT

3. Login terlebih dahulu apabila sudah memiliki Akun / Register apabila belum memiliki akun

Kamu juga bisa menggunakan Guest Checkout apabila tidak ingin mendaftarkan akunmu

4. Click keranjang belanja lalu CHECKOUT

5. Isi data yang ada di dalam kolom & NEXT STEP.

6. Apabila ada Voucher code/Referral, silahkan memasukkan kode ke dalam box

Jika tidak ada, silahkan click tombol NEXT STEP langsung untuk ke step berikutnya.

7. click COMPLETE ORDER , kamu akan mendapatkan ORDER ID beserta Total orderan & nomor rekening untuk melakukan pembayaran

8. Setelah melakukan pembayaran, silahkan Confirm melalui link CONFIRM PAYMENT yang tersedia di Invoice yang masuk ke E-mailmu/melalui website kami

9. Pembayaran kamu akan diverifikasi dalam 1x24jam kerja (Senin-Jumat : jam 10-5sore) & (Sabtu: jam 10-2 siang)

10. Seluruh Pengecekan pembayaran, chat, &  shipping akan dilakukan dalam jam kerja diatas. Apabila pembayaran dilakukan diluar jam kerja, maka pengecekan baru akan dilakukan saat tim kami masuk kembali <3

11. Pengiriman dilakukan H+1 dari pembayaran telah diterima & diverifikasi oleh Tim kami. Kamu akan mendapatkan E-mail saat pembayaran sudah terverifikasi.

12. Resi akan di-update H+1 dari pengiriman dilakukan (bukan dari tanggal confirm payment).

Payment with Virtual Account Mandiri

Livin’ by Mandiri
1. Select payment on the main menu.
2. Select Ecommerce.
3. Select Midtrans in the service provider field.
4. Input virtual account number in the payment code field.
5. Click continue to confirm.
6. Payment complete.

ATM Mandiri
1. Select pay/buy on the main menu.
2. Select others.
3. Select multi payment.
4. Input Midtrans company code 70012.
5. Input payment code, then confirm.
6. Payment complete.

Mandiri Internet Banking
1. Select payment on the main menu.
2. Select multi payment.
3. Select from account.
4. Select Midtrans in the service provider field.
5. Input payment code, then confirm.
6. Payment complete.

Payment with Virtual Account BNI

ATM BNI
1. Select others on the main menu.
2. Select transfer.
3. Select to BNI account.
4. Insert the payment account number.
5. Insert the payable amount, then confirm.
6. Payment completed.

Internet Banking
1. Select transaction, then transfer administration info.
2. Select set destination account.
3. Insert account info, then Confirm.
4. Select transfer, then transfer to BNI account.
5. Insert payment details, then confirm.
6. Payment completed.

Mobile Banking
1. Select transfer.
2. Select virtual account billing.
3. Select the debit account you want to use.
4. Insert the virtual account number, then confirm.
5. Payment completed.

Via other banks
1. Select your preferred bank & payment channel (ATM/internet/mobile banking).
2. Select transfer to other bank.
3. Input BNI virtual account number.
4. Input the payable amount, then confirm.
5. Payment complete. 

Payment with Virtual Account BRI

ATM BRI
1. Select other transactions on the main menu.
2. Select payment.
3. Select other.
4. Select BRIVA.
5. Insert BRIVA number, then confirm.
6. Payment completed.

IB BRI
1. Select payment & purchase.
2. Select BRIVA.
3. Insert BRIVA Number, then confirm.
4. Payment completed.

BRImo
1. Select payment.
2. Select BRIVA.
3. Insert BRIVA number, then confirm.
4. Payment completed.

Via other banks
1. Select your preferred bank & payment channel (ATM/internet/mobile banking).
2. Select transfer to other bank.
3. Input BRIVA number.
4. Input the payable amount, then confirm.
5. Payment complete.

Payment with Virtual Account Permata

ATM Permata/ALTO
1. Select other transactions on the main menu.
2. Select payment.
3. Select other payments.
4. Select virtual account.
5. Insert virtual account number, then confirm.
6. Payment completed.

Via other banks
1. Select your preferred bank & payment channel (ATM/internet/mobile banking).
2. Select transfer to other bank.
3. Input virtual account number.
4. Input the payable amount, then confirm.
5. Payment complete.

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